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Old 12-06-2002, 03:41 AM   #1   [permalink]
wankersann13
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Angry Telstra Bigpond

They have to be the worst ISP's in the nation now there false advertising



I Think they missed a bit Love to HATE!!!

ANyway i get diconnections with Bigpond every 16mins and they put me on the critiacal fault list but still havn't got back to me!!!
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Old 12-06-2002, 07:25 AM   #2   [permalink]
Butters
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Telstra should just throw in the towel from all the bad news being reported. Whats the point in their existence? It would probably be more profitable to just withdraw from the whole ISP business and devote more of its resources to expanding infrastructure to provide to other ISPs who know how to manage themselves.

You can't help but feel that Bigpond is deliberately commiting suicide
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Old 13-06-2002, 03:12 AM   #3   [permalink]
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I'm really glad I don't have to put up with that crap you Aussies do with Helestra. The American population would've sued a company like that very quickly.
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Old 13-06-2002, 05:13 AM   #4   [permalink]
wankersann13
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Angry ITS JUST RIDICOULS

Right after I posted this the Telstra Critial Fault person ran up and said the same thing that all the other dopy telstra people said so far I have spoken to
  • A Aussie who limitied my speed to V34
    A dopy Turk who said that the rockwell string ------ my modem and told me how to reinstall it and gave me the Rockwell string again so i deleted it because its a conesnt chipset
    A aussie again telling me to like get rid of the digital answering machine and cordless phone off the professonaly installed ethernet cat 5 network and put it in another slot not on the same socket and giving me a rockwell string to limit it to 28000bs
    Another aussie who gave me a the number to the lines person cause i got kicked off straigth away after the last bloke
    I spoke to the lines person who ran a MOLDS test and he said at 28000bs there was more resends!!! So he agve me a conesnt chipset string
    A curry eater telling me to ring back the lines people to get a job number
    a Aussie Dopey chick how was ment to pass my name onto the Jobs Fault person but didn't
    A dopey ENGLISH Chick who passed it onto the Critical Faults person
    A Technincan from critical faults telling me its MY MACHINCE and told me how to reinstall my modem and i said no becuase i give you ten guesses about the probem
    1 - Your Server
    2- Your Digital On Ramp
    3- Your Server
    4- Digital On ramp
    then he said is this going to go on for ever and i said yes exept one
    10- Maybe My computer dosn't like having its connection cut inhalf amillion times by your server so it hates IT!!!!!!
    A complaints person - Told him about the bigpond site and the false advertisng!!!
Now all i'm waiting for is for a technican to come out and tell me its there fault

Anyway my Uncal a laywer is geting a class action against them
HA HA!!!! To get my money back and copensation

So far for this month ring telstra and complaing, dial ups and calls to tech support have cost me over $100

See Below


Ha Ha telstra
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Old 04-07-2002, 06:20 AM   #5   [permalink]
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I've got pre-paid bigpond... No problems yet...

Just my ping is a little wavy on CS that's all...
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Old 05-07-2002, 06:35 AM   #6   [permalink]
wankersann13
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Its been fixed now finally after a month. Anyway i would't really recoomend big pond ause it don't mater where you are in AUS it jumps between sydney and melboure all the time and thats what slows it down and gives drop outs!!!
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Old 05-07-2002, 07:50 AM   #7   [permalink]
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Well, seeing that basically any other ISP is based through Telstra or Optus... what would you suggest?
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Old 05-07-2002, 08:37 AM   #8   [permalink]
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your wrong there even optus is based through telstra now and every isp is except AOL, iprimius and aapt. AOL is its own, Iprimus is At&T and AAPT is its own!
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Old 05-07-2002, 09:05 AM   #9   [permalink]
eva2000
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move to Netspace ADSL like i did... much better
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Old 05-07-2002, 09:58 AM   #10   [permalink]
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Actually, I am recommending Internode over Netspace now. For a few reasons:

1) Uploads aren't counted. You can actually use P2P software without getting charged heaps for all the data you send.

2) The limits are reasonable. For a download only service you are looking at adding almost 15-20% bandwith compared to Netspace.

3) None of this peak/offpeak rubbish. Another trap. To me at least Internode its all whenever you want it. Not late at night or on weekends.
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Old 13-07-2002, 08:33 PM   #11   [permalink]
Israfel
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Isn't that based in Adelaide?
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Old 01-08-2002, 07:42 AM   #12   [permalink]
wankersann13
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I'v move to a local company called neighborhood cable. In Ballarat in fact i work for them on a part time bases i get hugh discounts i get 1.5mb up uncapped down with a 15gb download limit for $60 bucks amonth. Its better than ADSL and never any dropouts. I only get it this cheap cause i'm a worker. Slack as one to I work in the data entry section from home
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Old 01-08-2002, 07:48 PM   #13   [permalink]
mrgazpacho
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Nice

They're trialling wrieless as well, aren't they? *heads over to Whirlpool to check out any info*
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Old 01-08-2002, 10:24 PM   #14   [permalink]
eva2000
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Quote:
Originally posted by wankersann13
I'v move to a local company called neighborhood cable. In Ballarat in fact i work for them on a part time bases i get hugh discounts i get 1.5mb up uncapped down with a 15gb download limit for $60 bucks amonth. Its better than ADSL and never any dropouts. I only get it this cheap cause i'm a worker. Slack as one to I work in the data entry section from home
that's cheap
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Old 01-08-2002, 10:56 PM   #15   [permalink]
mrgazpacho
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AAAAAaaaaaHHHHHhhhh!!!!!

There's a "drool" smiley! *goes to other forums to join drooling discussions*
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