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Old 17-03-2001, 02:51 AM   #1   [permalink]
eva2000
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Yes the recent 9+ hrs outage was due to a problem with my web host's network provider's provider

here's there explanation by my web host for anyone interested in knowing
Quote:
Subject: 3/16 Network Outage

On Friday, March 16 at approximately 9:10 AM Eastern Time, our Network Operations Center (NOC) provider VDI experienced a severe network outage, that affected all VDI customers, not just Ventures Online.

Below is a press release from VDI regarding this outage:

Press Release

VDI experiences Multiple Network Outages

NEW YORK -- March 16, 2001-Virtual Development Incorporated (VDI), a leading provider of Application Service Provider hosting (ASP), experienced multiple network outages.

This morning at 9:14am EST, Verizon had an OC-12 outage in the Clifton, New Jersey area. This OC-12 provided VDI with their connectivity to various providers such as Level3 and UUNET. Verizon was on location with in 2 hours to correct the problem with the OC-12 multiplexor. Once the OC-12 was restored, connectivity to Level3 and UUNET would not come up properly.

The second problem was that our connectivity didn't establish full routes. During the times when we were down, we were told that at that exact time when VDI went down, other multiple providers went down.

"The network outage we experienced today was unfortunate" said William Jensen, president and co-founder of VDI. He continues, "We are taking all the precautions necessary to make sure an event like this never occurs again." VDI is currently working with Cisco systems, Inc., investigating what appears to be a glitch in the software. By 6:05pm EST, VDI reported that all services had been restored. They are still investigating the root cause of this issue.


This outage did not affect the servers, nor any of the data on the servers, so your information on your accounts has never been at risk. The outage affected only their network connections.

We thank you for your patience and apologize for the inconvenience this outage has caused.

Below is a link to the Ventures Online Customer Support Forum Thread regarding this issue:
http://www.venturesonline.com/forums...s=&threadid=64

Sincerely,

John Burns
www.venturesonline.com
admin@venturesonline.com
Well looks like we're back in business

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Old 17-03-2001, 10:25 AM   #2   [permalink]
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Good that it's back online. I was sooo bord that AB was down.
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Old 17-03-2001, 10:30 AM   #3   [permalink]
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Old 17-03-2001, 12:19 PM   #4   [permalink]
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Old 17-03-2001, 06:29 PM   #5   [permalink]
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Old 17-03-2001, 10:04 PM   #6   [permalink]
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Old 17-03-2001, 10:51 PM   #7   [permalink]
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Hey, Eva2000! Does this fall under the 0.1% when those hosting companies say they can guarantee 99.9% uptime?
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Old 18-03-2001, 01:30 AM   #8   [permalink]
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Quote:
Originally posted by Drizzten
Hey, Eva2000! Does this fall under the 0.1% when those hosting companies say they can guarantee 99.9% uptime?
yes it does www.venturesonline.com has a 99.5% uptime guarantee so i should be receiving some credit for this long downtime we had.
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Old 18-03-2001, 09:57 AM   #9   [permalink]
Asaki Masako
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Whew! That's a relief. I thought I was the one who screwed up my computer again Good thing AB's back online. I would've been totally bored otherwise.
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Old 19-03-2001, 11:51 PM   #10   [permalink]
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it happened again today
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Old 20-03-2001, 12:45 AM   #11   [permalink]
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Quote:
Originally posted by bbc0
it happened again today
thanks bbc0 i got to look into this... how long ago and for how long was it down ?

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